FAQs and Descriptions
Q:What is Dye Infused Metal finish?
Dye infused metal means the art is printed directly on vivid very shiny metal and is ready to hang. It's super lightweight and beautiful. Wipe it clean with a soft cloth. It is drop shipped directly to you and shipped separately is an artist statement personally signed ready to put on the back of the metal when you receive it. It is a super premium product and very popular.
Q: What do the sizes mean like 8x10?
All sizes are in inches 8" x 10"
Q: How do I check the status of my order?
A: When placing your order, please allow up to 3 business days for your order to be processed. Our fulfillment warehouses pack your ordered items and ship the packages as soon as possible. Once your order has been shipped, you will receive an email notification.
Q: How long does shipping take?
A: Please allow up to 3 days for your order to be processed, and 3 additional days for your order to be shipped. We do have fulfillment centers located around the world for some of the products.. For domestic orders in the U.S., it will typically take about 1-2 business weeks.
Q: Why does shipping take so long?
A: It doesn't take long for shipping. Most go out within three days. We use the best option for shipping.
Q: I ordered two products, but I only received one ... what's going on?
A: Since we have a wide variety of products that are not stored in the same warehouse, it is possible that some products will be shipped separately. Don't worry, it's quite normal for you to receive one product a few days before the other.
Q: Do you ship internationally?
A: Not every product is available internationally. Contact us for what you want and we will personally take care of the order.
Q: Is your website secure with my personal information?
A: Absolutely! We use SSL security to ensure that all of your personal information is encrypted. We do not store your credit card information and it will be used only once when purchasing your product. We never store information about our customers' private details!
Q: How do I order on your website?
A: Simply find the product you want and click the "Add to Cart" button or use the "Buy It Now" button. Fill in your shipping and billing information and we will ship your order to you as soon as possible!
Q: Does The 'Drunk Girl Art' offer a quality guarantee for all products sold?
A: Absolutely! If your product is damaged when received, contact us immediately! We do our best to ensure your best shopping experience. Simply contact us and we'll get back to you! Please send a picture to us of the damaged piece.